Shipping policy
Processing Time
All orders are processed within 1 to 3 business days. During busy periods, processing may take slightly longer.
Shipping Times
We ship from US-based and international fulfilment locations depending on stock availability.
United States delivery typically takes 3 to 7 business days.
United Kingdom delivery typically takes 5 to 10 business days.
International delivery typically takes 7 to 14 business days.
These timeframes are estimates and may vary due to customs or courier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location. Free shipping may be offered on selected promotions.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email so you can monitor your delivery.
Important Information
Orders may ship from different fulfilment locations depending on availability. This means items in the same order may arrive separately. Tracking updates may take a few days to appear after dispatch.
Customs and Import Fees
International customers are responsible for any customs or import fees required by their country.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery time, please contact us at our support email and we will assist you in resolving the issue with the courier.